FAQ

Frequently Asked Questions

Where to download the tutorial for QooCam APP and QooCam Studio as well as the detailed FAQ?
Warranty period?

One year. For more information, please contact support@magnatech360.com

What’s the resolution of QooCam?

Photo:  4K (4320*2160)
Video: 3840*1920@30fps, 3840*1920@60fps, 1920*960@120fps

Is the Qoocam waterproof?

No. Kandao is currently designing a water proof housing for use with Qoocam

LED Indicator Status

Camera: LED Indicator
-Power off: Off
-Charging: Power LED red
-Charging (Stand-by mode): Power LED purple
-Charging finished: Power LED off
-Low battery level: Power LED red and keep flashing (below 5%), the camera will beep for a while and keep working. When it is below 1%, the camera keeps beeping and then turns off
-Stand-by mode: Power LED blue, shooting status lights on
-Photo: Shooting status light (3D or 360) flashes once
-Video: Shooting status light (3D or 360) flashes slowly
-Micro SD card error: Shooting status lights flash quickly
-Micro SD card storage is full: Shooting status lights flash quickly
-Updating firmware: Power LED flashes slowly

Could I change the battery and shoot while charge?

The battery is built-in. You could charge the camera while shooting. Power input is limited by 5V, 1.5A.

What is the QooCam ISO range?

100-3200

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